Walk into almost any small business with five, ten, or even twenty employees and you'll often find an office printer that was purchased from a big box retailer or an online marketplace. It's easy to assume that's because small businesses prefer buying that way. In our experience, that's usually not the case. Most small business owners simply believe they have two choices: Option 1: Buy a printer outright from a retail or online store and hope it meets their needs. Option 2: E

For many businesses, one of the most valuable features of a modern multifunction printer (MFP) is the ability to scan documents directly to email. It's fast, convenient, and can eliminate several steps from everyday office workflows. A customer walks up to the machine, scans a document, enters an email address, presses Send, and the document arrives in the recipient's inbox a few moments later. Simple, right? Usually, yes. However, over the years I've discovered that many bus

Over the last few years, security has become one of the biggest talking points in the copier and printer industry. Attend any manufacturer event, dealer conference, or sales presentation and you'll hear warnings about cyber threats, data breaches, ransomware, and network vulnerabilities tied to multifunction printers (MFPs). Some of these concerns are legitimate. Some are not. As someone who spends a lot of time talking with small and medium-sized businesses, I've noticed tha

Every week I see small businesses spend thousands of dollars more than they need to on printing. Not because they chose the wrong brand. Not because they bought a bad printer. Because they focused on the price of the printer instead of the cost of ownership. Let's look at a real-world example. Retail Printer An HP LaserJet MFP M234sdw sells for approximately $299. At first glance, that sounds like a bargain. But here's what most people don't calculate: • Toner costs approxima