For many businesses, one of the most valuable features of a modern multifunction printer (MFP) is the ability to scan documents directly to email. It's fast, convenient, and can eliminate several steps from everyday office workflows. A customer walks up to the machine, scans a document, enters an email address, presses Send, and the document arrives in the recipient's inbox a few moments later. Simple, right? Usually, yes. However, over the years I've discovered that many bus